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The Grand At Moon Palace Cancun
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14275 reviews

Carretera Cancun-Chetumal Km. 36.5, 77500, Cancun, Quintana Roo, Punta Nizuc, Mexico

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Rooms
Location
Hotel Amenities

Free WiFi

Airport shuttle

Parking

Pool

Gym

Spa

Room service

Breakfast available

Reviews
Traveler Rating
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14275 reviews
Excellent

12,276

Very Good

855

Average

431

Poor

254

Terrible

459

Jason DNov 28, 2025
Bait and Switch, Overpriced

Bait and Switch. Overpriced. We paid over $1100/ night. We stayed at the Grand. They hounded us non- stop when we mistakenly signed up for a resort presentation....every morning they called...

FamiliaGomezNov 28, 2025
Moon Palace the Grand Activities pool crew is A++++++++

We had an amazing time as always. This review is for the activities pool crew. Pool concierge Francisco and Hector always had our areas clean and ready, also they were very attentive to any of our...

Jendry GNov 29, 2025
Caribeño Pool

Stayed for Thanksgiving break. Had above and beyond service from Andrei, Lorenzo, Misael, Fernando and Captain César at Carobeño Pool. Drinks were very well crafted and they made sure we were happy...

Property details
Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 1,000 accommodations offering double whirlpool tubs, 24-hour room service, top...
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