Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Special check-in instructions
Minimum check-in age is 21
Additional charges
The hotel may charge additional fees for services used during your stay.
Special requests
You can make special requests, eg. for parking or a baby crib, on the checkout page. Extra charges may apply.
Identification and payment
You may need to show a government-issued ID at check-in.






























This is not our first time in Mexico, but it is our first time in Cancún and at the Canopy, arriving late afternoon on Saturday. I suffer from chronic sciatica, was in pain, and needed a massage on...
Great hotel. Clean spacious room. I didn’t realize they had a spa as well. I scheduled an 80 minute massage the morning before I left and it was incredible. Great work done by Lidia. I highly...
Was amazing I throughly enjoyed my 80 minutes massage! I highly recommend! Lidia was my massage therapist, please book her, super accommodating of my cold natured self.