Privacy Policy

Your privacy is important to us. This privacy statement explains what personal data Holisto™ collects from you, through our interactions with you and through our service, and how we use that data.


Registration. You may register using your full name and email address. We will explicitly indicate the mandatory fields for completion.

Registration through Social Media Account. You also may register using your social media account at Facebook. If you choose to register with your Facebook account, you give us access to retrieve your profile information on such social network. The particular categories of information we retrieve from your social network account are the scope of information that such social network makes available to us by default, according to your privacy settings at Facebook. The information we collect in this manner typically includes your full name, email address, profile picture and other profile information such as date of birth or age range, gender, language, country and other public information – to the extent you have these in your profile and Facebook gives us access to them.

Travel Information. During your usage of our services, you will be asked to provide us with the following information: dates of travel, travel destination, hotel class, nightly budget, tripadvisor rating, neighborhood and choice of hotel (collectively, "Travel Information").

Inquiries. If you contact us for questions or complaints, or for technical support, we will collect the information related to your inquiry. This may include your user ID in the Service, email address and other contact information, depending on the nature of your inquiry.


Analytic Information. When you access or use the Service, whether as a registered user or not, we use of third party analytics tools to automatically collect information about your use of the Service. This information includes your session durations, the content you accessed on the Service, your interactions and user-interface clicks with respect to such content, referring URLs, the frequency and scope of your use of the Service.

Device information. We may collect information about your personal computer or mobile device, including its model, its operating system, unique device identifiers, browser you use its version and language (i.e. locale) preferences, mobile network information and the Internet Protocol (IP) address through which you accessed the Service.

The Service is not intended for children under the age of 18. We do not knowingly or intentionally collect information about children who are under 13 years of age.

If you are under the age of 18 you may not use the Service in any way.

Generally, we collect your personal information for the performance of the service you have requested us to provide you with. For the collection of some other types of personal information, like cookies and other analytical tools, your consent serves as the legal basis for the processing of your information. Where our processing activities are based on your consent, you may withdraw your consent at any time, without affecting the lawfulness of data processing we carried out based on your consent before such withdrawal.

We use the information we collect for the following purposes:

  • Operating the Service and providing its features and functionalities, that is, finding you the lowest rates for hotels.
  • Improve personalized offerings.
  • Serving you with relevant reservations opportunities.
  • Sending you updates and other communications related to the Service.
  • Improving and customizing the Service and developing new services.
  • Generating statistical and aggregated information about users of the Services.
  • Providing you with support, handling complaints and contacting you when we believe it is necessary.
  • Enforcing the Terms and this Policy and preventing misuse of the Services.
  • Complying with any applicable law and assisting law enforcement agencies and competent authorities, if we believe it is necessary or justified.
  • Taking any action in any case of dispute involving you, with respect or in relation to the App.

We may share the information outlined in this Policy, with others, in any of the following instances:

  • With hotels and hotel resellers or providers that have partnered with Holisto to provide hotel rooms [in order to facilitate your interaction with them through the Service.
  • With our contractors and service providers who assist us with connecting you to the best accommodations opportunities.
  • If you have breached the Terms, abused your rights to use the Service, or violated any applicable law. Your information may be shared with competent authorities and with any third party, if we believe it is necessary or justified.
  • If the operation of the Services is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition)
  • We may share personally identifiable information with our corporate group entities, but their use of such information must comply with the Policy.

You may ask to access the personal information about you that is stored in our systems, or have us update, correct or delete such information. You may also be entitled to obtain from us the personal data you provided us (excluding data we obtained from other sources) in a structured, commonly used and machine-readable format, and have the right to transmit those data to another controller. If you wish to exercise any of these rights, contact us at:

Among other things, we process your personal data and profile for marketing purposes. You have the right to object at any time to processing your personal data for such marketing. If you raise such an objection, we will no longer process your personal data for such purposes.

We may use the information we collect, as outlined above, to compile anonymized or aggregated information. We may share, sell or otherwise communicate and make available such anonymized or aggregated information to any other third party, at our sole discretion.

We may store and process information in the EU and in other countries such as the United States and Israel. We may also process information using cloud services. The laws in those other countries may provide a lesser degree of data protection than the laws of your own country. You agree to the transfer of your information to such other countries for the purpose of processing as described in this Policy, including through cloud services.

We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. These measures do not provide absolute information security. Therefore, it is not guaranteed and you cannot expect that the Services will be immune from information security risks.

The following disclosures are made pursuant to the European General Data Protection Regulation (GDPR):

  • You have the right to withdraw your consent at any time and to submit a complaint to the relevant supervisory data protection authority.
  • The Company is the data controller in respect of the processing activities outlined in this Policy.

If you withdraw your consent to us processing your data, we will erase your personal data from our systems (unless the data is required for the Company to establish, exercise or defend against legal claims), and inform other data controllers to which we have disclosed your personal data of the erasure request.

We may change this Policy, in which case we will seek your consent to those changes. If you do not consent to the amended Policy, we may terminate your account and block your access to, and use of, the Service.

You may contact us with any questions or comments, at: