Terms of Use – For all Users

Terms and Conditions

  • 1.1. Holisto™ Ltd. ("us", "we" or "Holisto™") has developed an unique online platform in order to allow you to book hotel deals (the "Platform"). Such Platform and the Services (as defined below) will make it easy for you to look, find and book hotel deals.
  • 1.2. These Terms of Use ("Terms of Use") form a legal agreement between you (including, if applicable, any legal entity which you represent or act for) ("you") and Holisto™ Travel and sets forth the terms and conditions governing your access to, and use of the Platform and Holisto’s™ services, features, content and anything otherwise offered from time to time by Holisto™ in connection therewith (collectively, the"Services"). Please read these Terms of Use carefully before using the Platform or the Services. By using the Platform and/or the Services in any manner, you agree to be bound by these Terms of Use, as may be amended by us from time to time. If you do not agree to these Terms of Use, please refrain from using the Platform or the Services.
  • 1.3. The Platform and Services are intended for use by persons and entities that are of legal capacity to create a binding legal agreement and who are not barred from receiving services under the laws of their jurisdiction ("Legal Capacity"). Accordingly, if you are not of Legal Capacity, you are not allowed to use the Platform and/or Services. Be aware that we are not and shall not be held liable for any breach of this requirement.
  • 1.4.  We reserve the right to change or discontinue the Platform and/or any of the Services at any time, without notice, for any reason or for no reason. We may also revise these terms of use without notice at any time at our sole discretion. You agree that your continued use of the Platform and/or Services following such modifications constitutes your acceptance of such modifications. Therefore, you must revisit these terms of use regularly to be updated of any modification made.
  • 1.5. We reserve our right to refuse provision of the Platform and/or Services, to anyone, for any reason or for no reason.
  • 1.6. Please make sure you read these Terms of Use along with our Privacy Policy (the "Privacy Policy"). Please read our Privacy Policy carefully before using the Platform or the Services.
  • 1.7. All communications between you and us shall be by electronic or telephone lines. You hereby agree to receive communications from us in an electronic form or vis telephone communication.
  • 1.8. Subject to these Terms of Use, Holisto™ grants you a personal, limited, non-exclusive, non-transferable, non-sub-licenseable and revocable license to use the Platform. You may not use the Platform except as expressly set forth herein.

  • 2.1.  If you wish, you may create an account in order to use the Services ("Account"). You agree that all information provided by you is accurate, full, complete and up-to-date at all times. Your registration and communication with us must be completed using your real name. Any registration is solely for you and you may only use one single Account. You may not use the accounts of others, or allow others to use your Account, and you are solely responsible for preventing such unauthorized use of your Account.
  • 2.2. You agree that we rely on the "User ID" format to confirm whether users accessing and using our Platform and/or Services are authorized to do so. If another user accesses the Platform and/or Services using a User ID that was issued to you, we will rely on that User ID and will assume that you personally are accessing the Platform and/or Services (as applicable). You are solely responsible for any and all access and/or use of the Platform and/or Services by persons using your User ID. Please notify us immediately if you become aware that your User ID is being used without authorization.
  • 2.3. We strongly recommend having a complex password, to be kept secured at all times. You are also encouraged to change your password regularly

  • 3.1. Please keep in mind that when you use the Platform and/or the Services, you may be able to gain access to information and materials created by third parties, including any data, text, information, graphics, photos, profiles, audio clips, videos and links (collectively, "Content"). Therefore, you agree not to create, post or use any Content in any manner which may infringe the copyright, trademark, trade secret, or other intellectual property or other proprietary right of others; violate the privacy, publicity, confidentially or other rights of third parties; be discriminatory, defamatory, obscene, threatening, abusive, sexually degrading or hateful, as determined by us in our sole discretion; or be false or inaccurate, as well as be unauthorized and/or illegal under any applicable law. We may, at our sole discretion, terminate accounts or remove Content from the Platform or Services if we determine or suspect that those accounts or Content violate these Terms of Use.
  • 3.2. You may not use the Platform and/or Services to harass or intimidate any other users of the Platform and/or the Services.
  • 3.3. You agree to be held solely responsible and solely liable for using the Services.
  • 3.4. You agree that information and opinions in Content created by third parties represent solely the thought of the author and are neither endorsed by us or reflect our beliefs. You acknowledge that you may be exposed to certain Content which may violate our policies or otherwise be offensive to you.
  • 3.5. You agree that you use the Platform and Services at your own risk. While we prohibit any misuse of the Platform and Services, we take no responsibility for your exposure to Content on the Platform and/or the Services whether it violates our content policies, Terms of Use and Privacy Policy or not.
  • 3.6. You may not transmit via the Platform and/or the Services any virus, worm, Trojan horse or any other potentially malicious code.
  • 3.7. You may not crawl, scrape, or otherwise cache any Content from the Platform and/or the Services, without our prior written consent.
  • 3.8. In using the Platform and/or the Services you agree not to violate any applicable laws in your jurisdiction (including but not limited to any copyright laws).

4.1. The Platform is licensed and not sold. We reserve all rights not expressly granted to you in these Terms of Use. No right, title or interests to the Platform and/or Services or any of Holisto’s™ Intellectual Property Rights (as defined below) are granted except as expressly set forth herein. We reserve the right to require you to install certain software updates or upgrades in order to continue using the Platform and/or Services.


  • In order to register to our Website, you may (but not necessarily) be required to create an account. During the process of creating an account ("Account(s)"), you may be required to select a username and a password ("Account Information" / “Login Information”). The following rules govern the security of your Account(s) and Login Information, if applicable. For the purposes of these Terms, references to Account(s) and Login Information shall include any account and account information, including user names, passwords or security questions, whether or not created for the purpose of using the Service, that are used to access the Service, including any account information related to a social network service account from which the Service is accessed:  
  • You shall not share your Account(s) or Login Information, nor let anyone else access your Account or do anything else that might jeopardize the security of your Account(s). 
  • In the event you become aware of or reasonably suspect any breach of security, including, without limitation any loss, theft, or unauthorized disclosure of your Login Information or unauthorized access to your Account(s), you must immediately notify Traveluro and modify your Login Information;
  • You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of your Login Information, including purchases, whether or not authorized by you; 
  • You are responsible for anything that happens through your Account(s), whether or not such actions were taken by you, including, for the avoidance of doubt, actions taken by third parties. You therefore acknowledge that your Account(s) may be terminated if someone else uses it to engage in any activity that violates these Terms or is otherwise improper or illegal;   
  • You undertake to monitor your Account(s) and restrict use by any individual barred from accepting these Terms and/or receiving the Service, under the provisions listed herein or any applicable law. You shall accept full responsibility for any unauthorized use of the Service by any of the above mentioned; and/or
  • Traveluro reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates such third party's rights. 
  • Any personal information you provide to us when creating or updating your Account(s), which may include your name, e-mail address, picture, friends list, and any such other information, will be held and used in accordance with Traveluro's Privacy Policy available at https://www.traveluro.com/privacypolicy ("Privacy Policy") which constitutes an integral part of these Terms. You agree that you will supply accurate and complete information to us, and that you will update that information promptly after it changes. You represent and warrant that you have full right and authority to provide Traveluro with the foregoing information, including, without limitation, any third party's consent (to the extent required under any applicable law). 

  • The Service or any part of it may be subject to payment of applicable fees, as shall be detailed in the Service from time to time. In the event use of the Service is subject to payment, then access to the Service and use of its features will be contingent upon timely payment of applicable fees. Traveluro reserves the right to terminate your use of the Service in case of any failure on your part to timely pay any fees due by you to Traveluro (if any). Traveluro may, at its sole discretion, add, remove or change the features and Service it offers or the fees (including the amount or the type of fees) Traveluro charges at any time. You agree that you are responsible for checking the Website regularly to confirm whether there are any new fees and their effective date(s). Traveluro is not responsible for any charges or expenses you incur as a result from being billed by Traveluro in accordance with these Terms. All fees payable by you are exclusive of any applicable taxes and duties, including, without limitation, VAT and applicable sales tax. Fees are quoted and payable in United States dollars, and fees are based on Service purchased and not actual usage.  
  • Payment is safely processed through a third party payment processor (such as PayPal) ("Payment Processor") and then paid to us. In the event of credit card fraud or unauthorized use of your Account(s) by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse, which may sometimes be subject to a deductible. In addition, you agree: (i) that the services of Payment Processors may be used to process transactions; (ii) to review and be bound by the Payment Processor's terms of use and privacy policy; (iii) to only provide valid and current information for yourself; and (iv) that all payments made are final and non-refundable. You acknowledge that you may need to hold, or register, an active account with the Payment Processor. We are not responsible or liable for any activities or conduct of a Payment Processor, and you agree that you shall have no claim, suit or demand of any kind, and by agreeing to these Terms, hereby irrevocably and completely waive any such claim, suit or demand of any kind, to the extent such may exist or hereafter arise, towards us and any of our managers, directors, officers, shareholders, partners, affiliates, employees, consultants, service providers and/or any other person or entity acting on our behalf, in connection with or related to the conduct or any act or omission of a Payment Processor.

In the event you are granted with a voucher (the "Voucher") pursuant to our "Best Price Guarantee" as appears on our Website and as may be revised by us from time to time in our sole discretion, the following terms shall apply:


The Voucher shall be valid for one year from the date of issuance, rounded to the last day of the month. For example, if your Voucher is issued on 1/1/2025, you will have until 1/1/2026 to redeem the Voucher.

The Voucher is only transferable to other guests for bookings made within the same account to which the Voucher has been deposited. The Voucher cannot be combined with or applied to other vouchers, coupons, promotions, special offers etc.

Any and all taxes, fees, charges and levies in connection with a booking, are applicable to your reservation, and the Voucher may not be applied to them. The Voucher cannot be applied to the cost of cancellation or change penalties, postpaid reservations, administrative fees, or other miscellaneous charges.

The Voucher will be deemed fully used once a qualifying reservation has been made and will not be returned or replaced, even in the event that such reservation is cancelled. If the travel dates are changed after the use of the Voucher, then the Voucher will not apply to such changed travel schedule. There shall be no residual value and no credit will be issued if a purchase amount is less than the Voucher amount. You will be responsible for the cost of the booking above the value of the redeemed Voucher.

e.       The Voucher will not be redeemable for cash in any event


  • Traveluro may refuse access to the Service or may terminate your Account(s) without notice for any reason, including, but not limited to, a suspected violation of these Terms, illegal or improper use of your Account(s), or illegal or improper use of the Service, User Content (as defined below), products, or Traveluro's intellectual property as determined by Traveluro in its sole discretion. You may lose your user name as a result of Account termination, without responsibility on the part of Traveluro for any damage that may result from the foregoing. If you have more than one Account, Traveluro may terminate all of your Accounts. 
  • In addition to the foregoing, Traveluro may selectively remove, revoke or garnishee Benefits associated with your Account(s). "Benefits" mean licensed rights granted, awarded, gifted, provided to and/or purchased by you to access and/or use online or offline elements or features of the Service, and include but are not limited to customer content, digital and/or virtual assets. If your Account(s), or a particular subscription for a Service associated with your Account(s), is terminated, suspended and/or if any Benefits are selectively removed, revoked or garnisheed from your Account(s), no refund will be granted, no Benefits will be credited to you or converted to cash or other forms of reimbursement, and you will have no further access to your Account(s) or Benefits associated with your Account(s) or the Service (or any part thereof).
  • You acknowledge that Traveluro is not required to provide you notice before suspending or terminating your Account(s) or selectively removing, revoking or garnisheeing Benefits associated with your Account(s).  In the event that Traveluro terminates your Account(s), you may not participate nor make use of the Service again without Traveluro's express consent. Traveluro reserves the right to refuse to keep accounts for, and provide access to the Service or any future service or any part thereof to, any individual. You may not allow individuals whose Account(s) have been terminated by us to use your Account(s). If you believe that any action has been taken against your Account(s) in error, please contact us at: www.traveluro.com/contactus.
  • You are solely responsible to preserve the originals of any content you provide and/or upload to the Service. Traveluro does not guarantee that any content will always be available through the Service. Do not rely upon the Service as a storage space for such content. 

In the event you are granted with a voucher (the "Voucher") pursuant to our "Best Price Guarantee" as appears on our website and as may be revised by us from time to time in our sole discretion, the following terms shall apply:

  1. The Voucher shall be valid for one year from the date of issuance, rounded to the last day of the month. For example, if your Voucher is issued on 1/1/2017, you will have until 1/1/2018 to redeem the Voucher.
  2. The Voucher is only transferable to other guests for bookings made within the same account to which the Voucher has been deposited. The Voucher cannot be combined with or applied to other vouchers, coupons, promotions, special offers etc.
  3. Any and all taxes, fees, charges and levies in connection with a booking, are applicable to your reservation, and the Voucher may not be applied to them. The Voucher cannot be applied to the cost of cancellation or change penalties, postpaid reservations, administrative fees, or other miscellaneous charges.
  4. The Voucher will be deemed fully used once a qualifying reservation has been made and will not be returned or replaced, even in the event that such reservation is cancelled. If the travel dates are changed after the use of the Voucher, then the Voucher will not apply to such changed travel schedule. There shall be no residual value and no credit will be issued if a purchase amount is less than the Voucher amount. You will be responsible for the cost of the booking above the value of the redeemed Voucher.
  5. The Voucher will not be redeemable for cash.

You shall defend, indemnify, and hold harmless Holisto™, its affiliates and each of its and its affiliates’ employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including without limitation reasonable attorneys' fees, that arise from or relate to (i) your access, use or misuse of the Platform and/or the Services, or (ii) your violation of these Terms of Use or any applicable law, contract, policy, regulation or other obligation. Holisto™ reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and fully cooperate with Holisto™ in connection therewith.

We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Platform and Services ("Feedback"). You may submit Feedback by e-mail to support@holisto.com. You acknowledge and agree that all Feedback will be solely and exclusively our property and you hereby irrevocably assign to us all right, title, and interest that you may have in and to all Feedback, including without limitation all worldwide patent rights, copyright rights, trade secret rights, and other proprietary or intellectual property rights therein.

  • 12.1. Rebate coupons are valid for a rebate only when purchases of $150 and above are made.
  • 12.2. Payment of the rebate following usage of rebate coupon will be done 7 working days after check in date.
  • 12.3. Customers are not eligible to use discount coupon codes on their own purchases. Any such usage will deem the coupon code invalid for all future usage.
  • 12.4. Holisto reserves the right to terminate coupons that are in use without prior notice.
  • 12.5. Discount coupons issued will offer a 5% discount off any purchase of a hotel room on Holisto for a limited period of 2 months. Usage is limited to 1 per user.

  • 13.1. These Terms of Use do not create any partnership, employment, agency or other relationship not herein specifically and explicitly agreed. There are no third-party beneficiaries of these Terms of Use.
  • 13.2. You may not assign your rights under these Terms of Use, in whole or in part, to any third party without our prior written consent, and any attempt by you to do so will be null and void.
  • 13.3. Should any part of these Terms of Use be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect.
  • 13.4. Failure by us to enforce any provision of these Terms of Use will not be considered a waiver of the right to enforce such provision. Our rights hereunder will survive any termination or expiration of these Terms of Use.
  • 13.5. These Terms of Use will be governed by the laws of the State of Israel. You agree that the courts located in Tel Aviv -Yaffo, Israel will have exclusive jurisdiction over any dispute between you and us. However, you agree that we may seek equitable relief in any jurisdiction when appropriate.
  • 13.6. Unless a specific agreement is signed by you and us, these Terms of Use constitute the entire and only agreement between you and us, and supersede all prior or contemporaneous agreements, representations, warranties and understandings that relate to the subject matter hereof. In any case that a specific agreement is signed by you and us, its provisions shall supersede the provisions of these Terms of Use.

  • 14.1. Your use of Google Maps is subject to the then-current Google Maps/Google Earth Additional Terms of Service available at https://maps.google.com/help/terms_maps.html and Google Privacy Policy at https://www.google.com/policies/privacy/.
  • 14.2. We have engaged hotjar to analyse the activities of visitors to this website, and Hotjar’s authorized use of cookies and other tracking technologies enable it to have access to personal information of visitors to this website. Such access to and use of personal information by Hotjar is governed by Hotjar’s Privacy Policy.

Holisto may use Personal Information to send e-mails to you and/or call you and/or send you short message services (SMS) in matters related to the Holisto’s™ Services (including your account(s) thereunder), including confirmation to verify the accuracy of any information you have provided and to provide any instructions or assistance related to the Holisto’s™ Services and/or your use thereof. Holisto may also send emails to you to verify your respective identity and/or to notify you if Holisto believes your use of the Holisto’s™ Services violates any applicable agreement between you and Holisto related to the Holisto’s™ Services. Holisto may occasionally contact you, typically by email, to notify you of information that might affect your use of the Holisto’s™ Services (such as errors in your orders etc.). Additionally, the Personal Information you provide will allow us, upon your prior approval, to send you messages regarding, among other things, new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. You may at any time opt-out of any of these communications.