The room 205 had no outlets nor the phone will work, the keys all the systems are not working correctly, I had to go down to get the clerk, to open, so they said they are all like that, then, they...

So terrific I don’t know where to start. First of all our door never works, we stayed one night and hour outside of our room. So imagine last in the night you just can’t get in your room. Manager...

There was bed bugs in my bed and nothing was done about it. I asked for another room and was informed to sleep in the next bed because nothing can be done at 2:15am. I packed my things and put them...